We are a family run professional cleaning company in and around Bristol, with about a dozen of cleaners. We do try to keep the same staff for as long as possible. We train them from time to time, to be able to do their best.
We use quality cleaning products, cloths and equipment. We use a wide range of cleaning products like Mr Muscle, Cif, Method, Cillit Bang, Dettol and Zoflora. Our cloths are 100% microfibre which makes our work more professional. These cloths can remove 20%-30% of bacteria from surfaces without any cleaning products. To ensure not to spread diseases we use colour coded clothes and we will never use a previously used cloth in another clients' home. For the floors we use Numatic Henry or Hetty. We always mop all hard floors and for this we use a flat damp mop which leaves a very thin layer of water on the surface, which dries quickly. It is absolutely safe on any wooden or laminate floors.
We clean houses, flats, commercial places, or whatever needs to be cleaned indoors. We can do weekly or fortnightly regular or one-off cleanings, like end of tenancy cleaning, spring cleaning, oven cleaning or carpet cleaning. We are happy to have a key, so you do not need to be at home to let us in, giving you more flexibility. If you wish, you can be at home of course, or you can pop out for an hour and return to a freshly cleaned house. We try to be as thorough as possible. We will do whatever is a help for you, so you can customise each cleaning if you wish. We are happy to change your beddings and make up the bed, or do some ironing, hang clothes, load/unload dishwasher or washing machine or any other housekeeping tasks.
We work in team of 2 or 3. That means we can do a job in half or third time. That means 2 cleaners can do the same amount of job in half and 3 cleaners can do it within third time. Because of the power of the teamwork we can do jobs much quicker and also we can do more jobs on each day and nonetheless between two cleanings there is always a bit of resting time. We can provide a much better quality of work constantly. Actually our clients like this, as we will disappear quickly leaving nice scents and tidy houses behind. There is a team leader in each team who is responisbile for keys, trains new staff and checks quality all the time. We always try send the same team with the same members of staff. We would never let you down, even if there is no extra staff to allocate to a team one of us (the managers) will help the team out and will carry out the promised job.
We have started Cleaning Fairies in 2011, now we have more than a decade of experience in the cleaning industry. We have lots of experience in customer service, we are polite and always willing to help.
City of Bristol (3)
Sometimes the inner areas could be tricky mainly due to the heavy traffic and the lack of free parking spaces. Whenever possible we require our clients to provide a parking space or visitor permit for us. If we need to pay for parking we have to add that extra cost to your invoice.
North Somerset (2)
orth Eastern part of North Somerset is available at the moment, Failand, Portbury, Long Ashton, Flax Bourton, Dundry, Winford. We cannot travel farther than the Bristol Airport or Portishead.
Bath and North East Somerset (1)
One of our main area is the Chew Valley with Chew Magna and Chew Stoke. We cannot take on regular jobs beyond the A368/A39 at the moment. We are happy to travel to Bath, however only for one off jobs longer than 6 man hours.
South Gloucestershire (4)
Currently we cover the Southern and Western parts of South Glos including Patchway, Bradley Stoke, Stoke Gifford, Almondsbury, Thornbury, Yate/Chipping Sodbury, Winterbourne, Frampton Cotterell, Colapit Heath, Westerleigh, Pucklechurch, Emersons Green, Lyde Green, Warmley, Oldland Common, Longwell Green.
Postcode areas covered: BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15, BS16, BS20, BS30, BS31, BS32, BS34, BS35*, BS36, BS37, BS39*, BS40*, BS41, GL12*, GL13*
*only partly covered postocode areas.
The most important for us is to keep our clients on a high satisfactory level. We provide very high standards in cleaning. When we finish, we leave everything sparkle and spotless. We are flexible and there is no contract. Though, if you decide to become one of our happy clients, you need to accept our Terms and Conditions. Usually a couple of days notice is enough to take on a new cleaning job. We offer weekly or fortnightly cleaning slots, preferably on the same day and time. In case something comes up and you need us to come on a different day, we are not making a fuss about it. We always do what is the best for our clients.
Our cleaners wear uniforms with the company logo on the front and back. If you got used to a cleaner and she is on holiday we provide another cleaner in the same uniform and you can trust her as she will do the cleaning on the same level of standard. Your home is the most important thing for you so is for us. We are listening, if you have any good or bad comments do contact us asap.
You do not have to be at home while we do the cleaning, sometimes it is not even possible for you. You can trust us and provide a key to gain access to your home. We have strict key handling policy. Our colleagues are CRB checked and we have public liability.
If you like what you have just read above why not give a try? We are happy to do a 'test' cleaning and you can decide later if you would want to hire us either temporarily or permanently. As long as we now what are your needs and what shall we expect we can be extremely flexible.
We have many happy clients who choose us to clean their homes for many years now. If you are still unsure and would like further assurance about us, we can get you to talk to one of our existing client, who actually might be one of your neighbour.
