We need to inform you that our business is currently unable to take on more clients at this time. We understand that this news may be disappointing, but we are committed to providing the highest level of service to all of our clients.
Taking on more clients at this point could compromise our ability to do so, and we believe that it is important to maintain the quality of our work. Please know that we value your business and appreciate the trust that you have placed in us.
We will continue to provide excellent service to our existing clients and hope to have the opportunity to work with new clients in the future.
Thank you for your understanding.
Something special for your loved ones
The Cleaning Fairies Gift Card is the perfect choice for friends and family, especially for mothers with babies or elderly people. You will get a plastic card in a nice envelope ready to hand it over. If needed we can put on the card any personal message. Ask for details at contact.
Basic cleaning of each home will include:
Kitchen and Utility Room
Disinfect and clean sink, draining boards, hobs, counters, cupboard doors and handles. Outside of oven, microwave (inside and out) and shelves will be wiped clean. Toaster, kettle, other pots and bits around on the kitchen counter will be cleaned and polished. Tables and chairs will be wiped. Rubbish and recycling bins to be taken out and then floors vacuumed and mopped thoroughly.
We are following a colour code for cloths. Using colours will help to prevent any infection spreadings from one area to an other.
We always use a different cloth in every houshold and we would never use a used cloth. All the clothes are disinfected at 90°C before reusing them again. We use microfiber clothes made with latest technologies.
We use quality cleaning products, cloths and equipment. We use a wide range of cleaning products like Mr Muscle, Cif, Method, Cillit Bang, Dettol and Zoflora. Our cloths are 100% microfibre which makes our work more professional. These cloths can remove 20%-30% of bacteria from surfaces without any cleaning products. To ensure not to spread diseases we use colour coded clothes and we will never use a previously used cloth in another clients' home. For the floors we use Numatic Henry or Hetty. We always mop all hard floors and for this we use a flat damp mop which leaves a very thin layer of water on the surface, which dries quickly. It is absolutely safe on any wooden or laminate floors.
We have started Cleaning Fairies in 2011, now we have more than a decade of experience in the cleaning industry. We have lots of experience in customer service, we are polite and always willing to help.
City of Bristol (3)
Sometimes the inner areas could be tricky mainly due to the heavy traffic and the lack of free parking spaces. Whenever possible we require our clients to provide a parking space or visitor permit for us. If we need to pay for parking we have to add that extra cost to your invoice.
North Somerset (2)
orth Eastern part of North Somerset is available at the moment, Failand, Portbury, Long Ashton, Flax Bourton, Dundry, Winford. We cannot travel farther than the Bristol Airport or Portishead.
Bath and North East Somerset (1)
One of our main area is the Chew Valley with Chew Magna and Chew Stoke. We cannot take on regular jobs beyond the A368/A39 at the moment. We are happy to travel to Bath, however only for one off jobs longer than 6 man hours.
South Gloucestershire (4)
Currently we cover the Southern and Western parts of South Glos including Patchway, Bradley Stoke, Stoke Gifford, Almondsbury, Thornbury, Yate/Chipping Sodbury, Winterbourne, Frampton Cotterell, Colapit Heath, Westerleigh, Pucklechurch, Emersons Green, Lyde Green, Warmley, Oldland Common, Longwell Green.
Postcode areas covered: BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15, BS16, BS20, BS30, BS31, BS32, BS34, BS35*, BS36, BS37, BS39*, BS40*, BS41, GL12*, GL13*
*only partly covered postocode areas.
The most important for us is to keep our clients on a high satisfactory level. We provide very high standards in cleaning. When we finish, we leave everything sparkle and spotless. We are flexible and there is no contract. Though, if you decide to become one of our happy clients, you need to accept our Terms and Conditions. Usually a couple of days notice is enough to take on a new cleaning job. We offer weekly or fortnightly cleaning slots, preferably on the same day and time. In case something comes up and you need us to come on a different day, we are not making a fuss about it. We always do what is the best for our clients.
Our cleaners wear uniforms with the company logo on the front and back. If you got used to a cleaner and she is on holiday we provide another cleaner in the same uniform and you can trust her as she will do the cleaning on the same level of standard. Your home is the most important thing for you so is for us. We are listening, if you have any good or bad comments do contact us asap.
You do not have to be at home while we do the cleaning, sometimes it is not even possible for you. You can trust us and provide a key to gain access to your home. We have strict key handling policy. Our colleagues are CRB checked and we have public liability.
If you like what you have just read above why not give a try? We are happy to do a 'test' cleaning and you can decide later if you would want to hire us either temporarily or permanently. As long as we now what are your needs and what shall we expect we can be extremely flexible.
We have many happy clients who choose us to clean their homes for many years now. If you are still unsure and would like further assurance about us, we can get you to talk to one of our existing client, who actually might be one of your neighbour.